FAQ’s

What should I bring when I come for a scheduled consultation appointment?

• Referral letter from GP, family physician or other doctor
• Medicare card, DVA card, pension card
• Have your Private Hospital Insurance information with you
• Reports, X-rays, MRI’s, CT scans etc and any other relevant information
• Mammograms, ultrasound, biopsy results/pathology reports

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for your condition, and also because a referral allows you to receive the maximum Medicare rebate.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, you should talk to your family doctor, or general practitioner (GP), who can discuss your condition with you and advise on whether specialist care is appropriate. He or she can help you choose the specialist best suited to your needs. Your GP can help the specialist to care for you by providing relevant information about your health. If you wish, you can request that your GP refer you to your preferred specialist. You are also entitled to seek a second opinion if you wish.

What should I expect during first visit?

During your initial visit, Dr Moon will listen to your account of the problem and ask number of questions. Dr Moon will examine you, and review any X-rays or other test results that you have.

Next he will give you his opinion and recommendations. In some cases you will be reassured and no further investigation or treatment will be required. In other cases there will be some tests, and in others, the next step will be a biopsy, an operation, or other treatment. You will have the opportunity to ask questions to be sure you understand.

If an operation is needed, Dr Moon will explain the specific procedure, help you understand what it involves, and explain the risks and benefits. Please feel free to ask as many questions as you like.